Returns & Exchanges

At Esther & Co., we want you to love your purchase, which is why we offer a flexible 30-day return policy for store credit or exchanges on all full-priced items. Please ensure all garments are returned in their original condition with tags attached to be eligible for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely package your items in their original packaging, ensuring all original tags and hygiene seals remain intact and undamaged.

3

Ship It Back

Generate and print your prepaid shipping label from the portal, then drop off your parcel at any authorized postage location.

4

Receive Store Credit

Once our warehouse team inspects your return, you will receive an email containing your store credit voucher or exchange confirmation within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing