Frequently Asked Questions

Everything you need to know about your shopping experience with Esther & Co.

How long does shipping take?

Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all full-priced items. Products must be in original condition with tags attached to be eligible for a refund or store credit.

How do I find my correct size?

Each product page features a detailed size guide. We recommend comparing your measurements to our guide to ensure the perfect fit for every garment.

Do you offer international shipping?

Yes, Esther & Co. ships worldwide. International delivery times and shipping costs are calculated at checkout based on the destination country.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options like Afterpay and Klarna.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our customer care team within 30 minutes of placing your order if you need to make changes.